I had a slight problem installing the software (due to my misunderstanding). I wrote to tech support - they responded within 15 minutes with clear instruction which solved my problem. Very happy with the product AND the customer support. Excellent!
I was apprehensive about this - seemed to cheap! - but it works perfectly, recognized by MS, updates correctly. In all, great product, support and pricing.
The rating for Customer Support doesn't do the guys justice! I had a niggling problem with the installation and they supported me through the entire process. In the end they did a remote install - problem fixed! Very happy with the outstanding service they provided. Thanks again guys.
The price and quality of the product are excellent. Haven't had to call support yet. Had no issues with the download or installation on Windows 8.1.